Returns and Refunds Policy
Thank you for choosing Savage Visual Art.This Refund Policy outlines the terms and conditions regarding refunds for our products. By making a purchase on our website, you acknowledge and agree to comply with this policy.
Return Process:
Before returning the product, you must obtain authorization from our customer support. We will provide you with instructions on how to proceed with the return.
You are responsible for adequately packaging the product to prevent further damage during return shipping.
If the return is approved, we will initiate the refund process within 4 business days, using the original payment method.
Eligibility for Refunds:
Refunds are available for products that meet the following criteria:
The product is damaged upon delivery.
The product is defective or significantly deviates from the description. To be eligible for a refund, you must contact our customer support within 30 calendar days from the date of delivery and provide appropriate evidence, such as clear images or detailed descriptions, demonstrating the issue with the product.
Non-Refundable Items:
Products that have been used, altered, or damaged after delivery, excluding damages during transit or inherent manufacturing defects.